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No.58G,Anna Nagar,South Veeravanallur
Tirunelveli-627 426.
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We build modern, scalable digital solutions that solve real-world business problems.
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10k+ Users
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10% Digital
Paperless System
“Smart Queue Management with MrQ”
MrQ is a smart queue companion that keeps customers updated on their current position and estimated wait time. Users scan a QR code at the venue, move freely while the system tracks progress, and receive alerts when it’s almost their turn.
💡 The shift from physical queues to MrQ's virtual system is transformative, empowering customers to utilize their waiting time productively. This not only elevates satisfaction but also streamlines business operations, leading to a more efficient and pleasant experience for everyone.
The Challenges
Waiting Shouldn't Mean Standing Still
The Problem with Traditional Queues
Traditional queuing systems force customers to stand in crowded spaces, leading to wasted time and immense frustration. This results in lost productivity, heightened customer dissatisfaction, and legitimate safety concerns in congested environments.
- Customers deserve the freedom to utilize their time effectively while still maintaining their place in line. MrQ Technology transforms this outdated experience through intelligent digital queue management, offering a seamless and liberating alternative.
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Scan QR Code
Customers scan a QR code to join the queue without waiting in line physically.
Track Waiting Time
Users can see their estimated wait time in real-time while they move freely.
Receive Alerts
Get notified when it’s almost your turn so you don’t miss your spot in the queue.
Smart Queue Management
Business can manage customers efficiently, reducing crowding and improving satisfaction.
How It Works
How Queue Smart Works
Scan QR Code
Customer scans a unique QR code at the venue entrance to join the queue instantly
Receive Tokens
System generates a digital token with real-time position tracking
Move Freely
Customer leaves the premises whilst monitoring queue status remotely
Get Notified
Push notifications and alarms alert when it's time to return
Priority
Special queue management for priority or VIP customers.
Return On Time
Customer arrives precisely when needed, eliminating wasted waiting time
Who Benefits From Queue Smart
SMART WORKS
A seamless queue management system that lets customers join, move freely, track their turn, and get notified for a faster, smarter experience.
Call To ActionKey Features That Set Us Apart
Customer Experience
Digital Token
Seamless queue joining via mobile app or QR scan.
Real-time Notifications
Instant push notifications and alarms keep customers informed.
Estimated Wait Times
Accurate predictions for a stress-free waiting experience.
Voice & Screen Display
Clear audio announcements and visual queue updates.
Organization Features
Token Scheduling
Efficiently manage and allocate tokens for optimal flow.
Departmental Separation
Organize queues by department for specialized service.
Staff Dashboard
Centralized view for staff to monitor and manage queues.
Analytics & Reporting
Gain insights with detailed queue performance data.
The Impact: Measurable Benefits
Reduced Crowding
Fewer people in physical waiting areas, improving safety and comfort
Time Saved
Average reduction in perceived waiting time for customers
Efficiency Gain
Improved operational efficiency through better queue flow management
Technology Stack
Built for Scale
Frontend Architecture
- React / Flutter for cross-platform apps
- Progressive Web App capabilities
- Offline functionality
Backend Infrastructure
- Node.js / Python backend
- RESTful API architecture
- Microservices design
Data Management
- MySQL / MongoDB
- Real-time synchronisation
- Encrypted storage
Cloud & Integration
- AWS / Azure hosting
- Secure API Gateway
- SMS & notifications
🚀 Development Roadmap
Phase 1
Foundation
- ✔ Core app development
- ✔ QR code integration
- ✔ Notifications
- ✔ MVP launch
Phase 2
Enhancement
- ✔ Multi-location
- ✔ Analytics
- ✔ SMS integration
- ✔ Beta testing
Phase 3
Scale
- ✔ Enterprise rollout
- ✔ API marketplace
- ✔ White-label
- ✔ Expansion
Phase 4
Innovation
- ✔ AI predictions
- ✔ Voice assistant
- ✔ IoT support
- ✔ Global launch
Technical Requirements & Architecture
Contact
Mr.Q simplifies queue management by providing real-time updates, smart token handling, and a seamless experience for both customers and businesses.
Contact Info
Customers can wait comfortably without standing in line, while MrQ keeps them informed about their position and estimated wait time through alerts.
Phone Number
+91 8807042287
Email Address
mrqismyq@gmail.com